Frequently Asked Questions
What do I do if I receive a suspicious or fraudulent email?
How do I inquire about or dispute a Check Card purchase?
How can I find my ABA (checking or savings) routing number?
What do I do if I receive a suspicious or fraudulent email?
If you have entered personal information after clicking on a link or suspect fraudulent behavior, please call us immediately at (256)737-7000 during business hours. If you have received a fraudulent Peoples Bank of Alabama email, please forward it to webmaster@PeoplesBankofAl.com. Please do not remove the original subject line, or change the email in any way when you forward it to us.
How do I inquire about or dispute a Check Card purchase?
When you authorize a vendor to use your Peoples Bank of Alabama Visa Check Card to pay a bill, it's as secure as Check Card purchases you make in person. And, you're protected by Visa's Zero Liability policy that guarantees your account is safe from any unauthorized use of your card or account number.
If you have a transaction you need to inquire about or dispute, that has posted to your account; you can go to any Peoples Bank of Alabama branch where one of our Customer Service Specialists will assist you with completing the appropriate forms.
If this transaction is due to your Check Card being lost or stolen, notify us immediately at 256-737-7000.
How can I find my ABA (checking or savings) routing number?
Look at the bottom left corner of your checks. The first sequence of numbers, usually a nine-digit number, is your ABA (American Bankers Association) routing number. The ABA number is also known as a Routing and Transit Number, RTN, or bank number. It was established by the American Bankers Association to identify the accountholder’s bank—for example, Peoples Bank of Alabama—when processing checks or depositing money to an account.
Example of ABA number:
